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Atlanta Ultimate Utilities Guide

Atlanta, GA ULTIMATE Utilities Guide [2024] | Water, Electric, Gas, Internet, & More

Last Updated on: 22nd December 2022, 07:18 am

The excitement and busy tasks that come with a move can often make it easy to forget some of the most important steps you need to take throughout the process. Among the packing, loading, and travel time to the new location, you’ll want to pause for a moment to ensure you schedule your Atlanta city utilities to be turned on before your arrival.

Without this crucial step, you could potentially show up to the new home or apartment and find no electricity or water. And with many providers unable to complete same-day services, you could end up without these amenities for an entire day or more.

To make sure you don’t forget this important part of your upcoming relocation, take a look at the list below to find all the Atlanta utilities you’ll want to contact before you get there. Learn all about the providers, how to set up city utilities in Atlanta, and the contact information you’ll need.

Atlanta Electric Utilities | Georgia Power

As the lone power utility supplier in the state, Georgia Power is one of the largest electric utility companies in the southern U.S. Established in 1902, they were originally known as the Georgia Railway and Power Company but have since changed to the shorter version.


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With over 75,972 miles of distribution lines, Georgia Power provides electricity to more than 2.5 million people across the state.

How to Set Up Your Electricity With Georgia Power

To begin your Atlanta electric utilities, you can either call their main office directly at 888-660-5890 or set up services online. Through either process, you’ll need to provide your name, address, contact information, service start date, and other basic details.

A credit check will be completed to determine whether you will be required to pay a security deposit for your service. The amount will depend on your credit score and has the potential to be as much as two times the location’s average monthly bill.

Paying Your Atlanta Power Bill

The easiest way to take care of your Atlanta electric bill is through the Georgia Power online portal. This will give you the option to either make manual payments each month or to enroll in their Auto Pay program.

Bills can also be paid a few other ways, depending on your preference. If you’d like to pay in person, you can find the nearest payment location here. Additionally, your statements can be made over the phone by calling 800-672-2402 or by a check in the mail sent to Georgia Power Payments, 96 Annex, Atlanta, Georgia 30396.

Contact Information for Georgia Power

Atlanta Gas Utilities | Atlanta Gas Light

All of the natural gas in the area is owned by Atlanta Gas Light. But instead of a single supplier setting utility rates, local law has designed gas utility services in Atlanta to be a competitive market with numerous providers. Known as “gas marketers”, each of these companies is able to sell natural gas and set their own rates.


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The list of certified Atlanta gas marketers is long but a few of the top options include:

How to Set Up Your Atlanta Gas with an Atlanta Gas Light Provider

To get started, you may want to review and compare the pricing offered by a few of the gas marketers. For example, you can review rates for Georgia Natural Gas and see how they match up with the current rates for Gas South.

Once you’ve made your decision, you’ll be able to start your Atlanta gas utilities. The majority of natural gas providers in Atlanta offer online setup options or you can call their main office to begin.

Paying Your Atlanta Gas Bill

As with the setup process, you’ll also find each of the gas marketers offers various payment methods. After you’ve decided which company you’d like to use, you’ll want to reach out to them and see how you can pay for your Atlanta gas utility bill.

Contact Information for Atlanta Gas Light

Atlanta Water Utilities | Department of Watershed Management

Water services in Atlanta are supplied by the city’s Department of Watershed Management (DWM). Started back in September 2002, they’ve been handling the distribution and maintenance of water under the direction of city officials.


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How to Set Up and Pay for Your Atlanta Water

Before you move into your new home or apartment, you’ll want to contact the DWM to get your Atlanta water utilities turned on. The most efficient way to do this is by submitting an application online through their website portal. You may also submit your application via fax by completing the paper form and sending it to 404-979-6787.

All new customers are subject to a minimum deposit of $80 as well as an account establishment fee of $15 to begin water services in Atlanta.

Payments for your deposit and your monthly water utility bill can be made by logging into your online account. They also offer the option to pay in person at either Atlanta City Hall or their main address listed below.

Contact Information for Department of Watershed Management

Atlanta Trash & Sewer Utilities | City of Atlanta 

Garbage and wastewater services are also under the direction of the City of Atlanta within the Department of Public Works.

How to Set Up and Pay for Your Atlanta Garbage & Sewer Bill

If you’re moving into a home that has already had Atlanta trash and sewer utilities, then you can find your trash pickup schedule on the ATL311 website.


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But if your home doesn’t have a trash bin and recycling bin yet, you can contact the City of Atlanta Department of Public Works to have them delivered and to begin your sewer services.

Any garbage items that won’t fit into your green trash bin must be scheduled for bulk pick up by calling 404-546-0311 or through the ATL311 site.

Contact Information for City of Atlanta

Atlanta Internet Service Providers | Various

Want to get internet in Atlanta? You have a handful of options available to choose from. Some of the top internet service providers in the city are:

Xfinity by Comcast

AT&T Internet

Google Fiber


Get Your Atlanta Utilities Scheduled

While there are a handful of things to think about before relocating to Atlanta, one of the most important steps is to make sure your lights, gas, and water are on when you arrive. Make sure you contact the necessary companies to schedule your Atlanta utilities ahead of time.

Need help with your upcoming move? Get in touch with our top-rated Atlanta movers and learn about all the ways we can serve you! Call Wirks Moving today at (404) 476-6105 or complete the Request a Quote form above for a free Atlanta moving estimate!

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